FAQs

PAYMENT MODE     

We accept all international credit/ debit cards, Online fund transfer, Paypal & Western Union. We provide ‘Cash on Delivery’ only in Chennai.


PRODUCT QUERY

All our product prices include sarees with unstitched blouse fabric. We also undertake blouse stitching and fall/pico services if opted ‘yes’ while placing your order.


BLOUSE MEASUREMENTS

If an order includes ‘with stitched blouse’, we will email you a standard measurement chart which you’re required to fill and send back to us.


ORDER PROCESSING

Please allow a period of 4-5 days for processing of all orders.

For orders with fall/pico, please allow 6-7 days for processing.

For orders with blouse stitching, please allow a period of 8-10 days post receiving the completed measurement chart.

*We oblige to fast track shipping if required. Kindly leave us a note while placing your order for shipping within 1-2 days. (This does NOT include orders with blouse stitching and fall/pico services)


SHIPPING DETAILS

For orders within India, delivery takes 2-3 days post dispatch.

For International orders, delivery takes 6-7 days post dispatch.

*Any delivery time provided on the website are only estimated. Studio Ayana shall not be responsible in any circumstances, whatsoever for any delay beyond this period.


TRACKING  DETAILS

All orders are shipped with IPS – Speed Post.  To track your orders, please use the link below with the tracking number provided via email.
http://www.indiapost.gov.in/speednettracking.aspx

For International orders above 5kgs, orders are shipped via DHL Courier Service.